Terms of service

• When you have completed the order, the order confirmation will be sent to your e-mail address. In the confirmation you will find information about product(s) and price.
• If there are any errors in the order confirmation, please contact me via e-mail to shop@runaaasheim.com

Prices

• All prices in the store are stated in NOK.

Refund

• All of our products are instant digital downloads. These cannot be returned which is why we cannot offer refunds, all sales are considered final.

Products or services (if applicable)

• You may only use these products for personal or professional use. This license extends to the single, individual purchaser. This license does not extend to companies or partnerships and may not be resold, loaned, and/or gifted to another individual and/or party. You may not share, loan or redistribute/sell or copy any of these files in any way.

Cookies

• According to the law about electronic information, visitors to a website must be informed that cookies are used. The information in the cookie can be used to track the user's browsing. A cookie is a small text file that the website you are visiting requests to be stored on your computer to provide access to various functions. You can set your browser to automatically refuse cookies. 
• By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

Privacy policy 

• By shopping at Runaaasheim, you accept our policy for data protection and our processing of your personal information. We protect your personal privacy and do not collect more information than necessary to process your order. We will never sell or disclose your information to third parties without legal basis.
• Runaaasheim is responsible for the processing of personal data that you have given us as a customer. Your personal information is processed by us in order to be able to handle your order, as well as the times you have requested newsletters or promotional offers and to be able to adapt the marketing to your individual needs.
• The information below is a summary of how we in accordance with the General Data Protection Regulation (GDPR) store and process your data.
• What is personal information?
  Personal information is all information that can be directly or indirectly attributed to a person.
• What information do we store?
  To handle your order and answer questions related to your order, we store first and last name, address, telephone number, e-mail address, IP address and purchase history.
  Your information is stored as long as we have a legal basis for processing your information, e.g. to fulfill the agreement between us or to comply with a legal obligation under e.g. the Accounting Act.
• Legal basis
  In connection with the purchase, your personal information is processed to complete the agreement with you.
  Marketing, promotions and similar mailings are done with your consent.

What information is shared and for what purpose?

• Payment provider
  When you buy, information is shared with our payment provider. What is stored is first name, last name, address, e-mail address and telephone number.
• If you choose to pay by invoice, the personal identity number is also stored with the payment provider. The information is stored to complete the purchase and to protect the parties from fraud.
  Payment providers we use are Stripe.
• The right of access
  You have the right to receive extracts from all information available about you with us. Excerpts are delivered electronically in readable format.
• Right to correction
  You have the right to ask us to update incorrect information or supplement incomplete information.
• The right to be forgotten
  You can request the deletion of your personal information at any time.
  There are few exceptions to this right to be deleted, e.g. whether it must be retained in order for us to fulfill a legal obligation (in accordance with the Accounting Act).
• Responsible for data protection
  runaaasheim is responsible for the storage and processing of personal information in the online store and ensures that the rules are followed.
• How we protect your personal information
  We use industry standards such as SSL / TLS and one-way hash algorithms to store, process and communicate sensitive information such as personal information and passwords securely.
  We use the platform Shopify.

Changes to the general terms and conditions

• You can review the most current version of the Terms of Service at any time at this page.
  We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Dispute and choice of law

• In cases where a dispute cannot be resolved between the company and the customer, you as a customer can contact the Consumer Council. For residents of an EU / EEA country other than Norway, complaints can be sent online via Consumer Europe's page.
• In the event of a dispute, we follow decisions from the Consumer Council or the corresponding dispute body.
• Disputes concerning the interpretation or application of these general terms and conditions shall be interpreted in accordance with Norwegian law.

Contact info

Questions about the Terms of Service should be sent to us by email.

shop@runaaasheim.com

Instagram: @runaaasheim